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rossPad Legal Case Study
CROSSPAD LEGAL CASE STUDY
ORGANIZATION: Wheeler & Associates
LOCATION: Olympia, Washington
Wheeler & Associates practices real estate, business, corporate, construction and international law. Like many firms, Wheeler generates reams of handwritten notes that need to be typed for client files, briefs, and courtroom proceedings. As a result, the firm is always searching for new technology that simplifies and facilitates note-taking.
To better manage its paper note-taking processes, Wheeler has been testing a new technology, the CrossPad portable digital notepad (PDN), since December of 1998. The CrossPad allows the user to upload all handwritten notes, diagrams and sketches directly to a PC, transforming how they store, organize and share their notes. Once uploaded, the data can be filed, reorganized, faxed, e-mailed and even searched by keyword or date.
Taylor A. Lake, an associate with the firm, believes the CrossPad makes his note-taking much easier and more efficient. With this new technology, he is able to take notes from phone conversations and easily integrate them into his contact manager software. Consequently, he is able to compile his case notes and files more quickly into accessible files and incorporate them into correspondence with clients and associates.
Additionally, the CrossPad’s keyword and date searching ability simplifies the process of referencing and organizing notes for meetings. By saving case notes into client specific notebooks, Taylor is also able to quickly access the information relevant to a particular case.
According to Taylor, “The CrossPad has made a significant difference in helping me organize my notes. Now, I think in broader terms when deciding how and where I need to store my notes for future reference. It’s provided me with the first practical opportunity to seriously explore the idea of the ‘paperless office.’ ”
Upon completion of its evaluation of the CrossPad and installation of computer hardware upgrades, Wheeler & Associates will consider purchasing additional CrossPads for the creation of electronic client files and digitized correspondence.
“As a long term solution, the CrossPad has enormous potential to increase an attorney’s productivity by focusing his or her notetaking,” concludes Taylor.
CrossPad Medical Case Study
ORGANIZATION: Massapequa General Hospital
LOCATION: Seaford, New York
BACKGROUND: Massapequa General Hospital (MGH), is a Long Island, NY 120-bed medical facility with nearly 550 doctors, nurses and administrators specializing in General Medical and Surgical practices.
Physicians at Massapequa General’s emergency room are not only saving lives and healing the sick, but are consistently recording detailed treatment information that must be assembled around-the-clock for the medical team. As part of their increasing record keeping requirements, physicians have utilized everything from traditional pen and paper notebooks to specialized laptops.
Since the spring of 1998, emergency room personnel at MGH have spearheaded a pilot study using a new technology housed in the CrossPad portable digital notepad (PDN), to document and organize their patient care and billing activities. Dr. Oreste Joe Bruni, assistant director of ER, embraced the CrossPad portable digital notepad after previous attempts at incorporating other pen-based laptops failed to conform to note-taking standards in the ER. Additionally, the laptop’s weight, size and shape proved cumbersome and awkward.
According to Dr. Bruni, the CrossPad transformed how Emergency Room personnel stored, organized and shared their notes. The CrossPad allowed users to upload up to 50 pages of handwritten notes and sketches from a paper notepad to a PC. Once uploaded, handwritten notes were then able to be filed, reorganized, faxed, e-mailed and even searched by keyword or date.
BENEFITS: Now, MGH physicians are using the CrossPad for writing clinical/medical charts, scanning an EKG Potential, hospital billing and outlining treatment for patient care. In addition, the CrossPad proved to be a more portable and comfortable means of recording notes, as well as patient billing and information.
According to Dr. Bruni, “The CrossPad allows me the flexibility to manipulate my electronic notes beside and annotate them at a later date. I also liked the fact I can move around comfortably with my CrossPad in hand and know I have both a paper and electronic backup of my notes.”
OUTLOOK: “The portable digital notepad is becoming an essential tool in helping medical staff to comply with the increasing amount of record keeping in the ER,” according to Bruni. “In here, every second counts and the CrossPad has proved to be both a life saver and time saver.”
Following the pilot study and installation of a new computer system, Massapequa General will distribute the CrossPad to many professionals on its staff to facilitate record-keeping.